When it comes to service requests from a tenant, service requests are usually communicated through an email or phone call. Many people who rent a home or apartment may not have the knowledge or experience to explain an issue that requires a repair, thus a request is broadly communicated to the landlord or property manager. A tenant sends out a claim about a leak under a sink, and most of the time a landlord will send someone out to inspect the issue. In most cases, it may be difficult for a landlord to visualize what is occurring with a service call. The process is impeded by too many steps, time, and confusion that can sometimes take days for a tenant to receive repairs, especially if the landlord owns many properties and units. There are tons of software suited for landlords and property managers that assist with organizing their rental payments, managing maintenance, setting up taxes, and much more. There has been no discovered software that is made to enrich the life of a tenant.

Purpose
Fix Request is an app that is designed to create efficient communication between a tenant and landlord. It allows both parties to visualize and collaborate on issues with ease. Fix Request will empower a tenant to figure out their issue with many options to choose from, take a photo and highlight areas of needed repair, and send the request, all in less than one minute.

Why not just take a photo, attach it to an email, and send to the landlord?
While it may be easy to snap a photo and send it in an email, there are occasions, such as leaks, where it may serve the tenant to utilize the highlight capability of the Fix Request app.

Key Functions
Main menu has quick access to categories comprised of most common service requests.
Ability to take a photo of the issue, tap areas of the photo to highlight areas. 
(e.g. a water leak may be invisible on a photo, so it is easy to circle to show where it is coming from.)
Sends a structured email request to the landlord. Includes photo with detailed information such as date and time, service category and sub categories, tenant contact, and address of residence. The email will be printable for the landlord, which can also be forwarded to maintenance staff.
An emergency repair button for immediate phone contact to the landlord.

Setup
The tenant will be asked to fill out a brief user profile that includes:
The tenant’s email, phone number, and address of residence.
The landlord/property manager’s email and emergency phone number.

Process
User notices a repair is necessary.
User launches Fix Request
User chooses category for common service repairs.
User chooses common repair from options.
User takes a photo of the object needing repair.
User taps on specific areas of the photo to draw circles that highlight areas.
User sends packaged request.
Receiver gets email.
Receiver has option to forward to maintenance staff, and/or print/archive for records.

Clarity Institute is involved with NLP, Reiki, Matchmaking, self help, anything that deals with better communication to oneself or others, healing mind, body and spirt. NLP works in the context of ALL areas of life; financial, health, relationships, learning, and athletics. They offer workshops in all those areas to help people excel, remove limiting beliefs, fears, and procrastinations.

They teach others how to be optimally well in mind, body and spirit and to personally help others in their journey for the same. They wish to help others gain personal freedom in order to live more purposefully both personally and professionally and to build lasting loving relationships. We do our part bringing peace to the planet, by helping bring peace to individuals one person at a time.
Clarity Institute is here to help people return to their most true essence and to live in harmony with themselves and others. They hope to do our part to build a stronger more loving society by helping people find their soulmates and make lasting, loving marriages and be great parents to raise a peaceful, loving next generation to be healthy in all aspects.
They wish to have young adults learn earlier in life how to choose wisely for lasting loving relationships, and how to learn more effectively and efficiently and learn the kinds of things that are most useful to lean and avoid the baggage and pain that comes from mass consciousness thinking.

Thus, the mark for Clarity Institute was derived from healing, cleansing, and partnership. The mark abstractly communicates all of these, subtly representing the lotus flower, a symbol of healing, a drop seen in the negative space, and the two leaflets representing male and female partnership.

Clarity Institute is involved with NLP, Reiki, Matchmaking, self help, anything that deals with better communication to oneself or others, healing mind, body and spirt. NLP works in the context of ALL areas of life; financial, health, relationships, learning, and athletics. They offer workshops in all those areas to help people excel, remove limiting beliefs, fears, and procrastinations.

They teach others how to be optimally well in mind, body and spirit and to personally help others in their journey for the same. They wish to help others gain personal freedom in order to live more purposefully both personally and professionally and to build lasting loving relationships. We do our part bringing peace to the planet, by helping bring peace to individuals one person at a time.
Clarity Institute is here to help people return to their most true essence and to live in harmony with themselves and others. They hope to do our part to build a stronger more loving society by helping people find their soulmates and make lasting, loving marriages and be great parents to raise a peaceful, loving next generation to be healthy in all aspects.
They wish to have young adults learn earlier in life how to choose wisely for lasting loving relationships, and how to learn more effectively and efficiently and learn the kinds of things that are most useful to lean and avoid the baggage and pain that comes from mass consciousness thinking.

Thus, the mark for Clarity Institute was derived from healing, cleansing, and partnership. The mark abstractly communicates all of these, subtly representing the lotus flower, a symbol of healing, a drop seen in the negative space, and the two leaflets representing male and female partnership.

Encore Entertainers is a fast growing theatre company based in Torrance, Ca. Encore’s primary focus is children’s theatre with which they have held many great productions including: Peter Pan, Seussical, Joseph and the Amazing Technicolor Dreamcoat, Charlie Brown, Oliver, Les Miserables, and many more to come!

Encore Entertainers is a fast growing theatre company based in Torrance, Ca. Encore’s primary focus is children’s theatre with which they have held many great productions including: Peter Pan, Seussical, Joseph and the Amazing Technicolor Dreamcoat, Charlie Brown, Oliver, Les Miserables, and many more to come!

This ad was created for People Magazine during my internship at Dreamworks Animation.

A book cover design for my brother’s book.

Current Status: In Development

For more than 35 years, T.A. Patty Development, Inc. has constructed architecturally distinct homes and multi-unit developments that combine comfortable living with classic elegance. Specializing in the conversion of infill properties into successful, high-end residential communities, developments by T.A. Patty Development, Inc. are recognized by property owners, residents and industry leaders alike for their quality, design and exceptional value.

T.A. Patty Development approached us with needed solutions for traffic to their offices such as tenant service requests and bid opportunities from third party vendors. We created an environment where most inquiries could be conducted on the website. The website is built on WordPress CMS with integrated XML Flash community galleries and an accordion sidebar menu for quick links.

Status: Live

www.tapattydevelopment.com